When it comes to purchasing spare parts for your IT equipment, choosing a trusted reseller like EMPR ensures that you receive genuine, high-quality products, backed by real warranty support and local customer service. Unlike many marketplace sellers, who may disappear when issues arise, we stand behind every product we sell, offering peace of mind and a commitment to service that online-only resellers simply can’t match.
At EMPR, we do things differently:
- 12-Month Warranty: We provide a full 12-month warranty on all spare parts. Many marketplace sellers offer only 3 to 6 months, and in some cases, they don’t track warranties beyond 90 days.
- Genuine Manufacturer Parts: As an authorised reseller, we supply parts directly from HP, HPE, Lenovo, Dell, Lexmark, Toshiba | Dynabook, ensuring you receive the exact replacement part your device requires—no counterfeits, no low-quality knock-offs.
- Local Support & Fast Resolution: We are an established company with real offices, real staff, and real accountability. If you need warranty assistance, you deal with our local team—not an anonymous marketplace seller.
- Transparent Business Practices: Unlike some sellers that may operate without a proper business registration, EMPR is a legitimate Australian and New Zealand company with clear and traceable warranty processes.
Why Trust EMPR?
When buying from a marketplace, you often don’t know who you’re dealing with. Some sellers may not even be in your country, and if something goes wrong, getting a resolution can be a frustrating process. EMPR has been in business for over 25 years, providing customers with reliable service and high-quality IT spare parts.
Key Reasons to Choose EMPR:
- Established Business: Over 25 years in the industry.
- Local & Registered:
- Australia – ABN Number registered.
- New Zealand – GST Number registered.
- Authorised by Leading Brands: HP, HPE, Lenovo, Dell, Lexmark, Toshiba | Dynabook.
- Full 12-Month Warranty: Longer and more reliable than many marketplace sellers.
- Real Customer Service: Speak to a real person, not an automated response.
- Quality Assurance: Only genuine parts – no fakes, no third-party risks.
Make the right choice—buy from EMPR and experience the difference of a trusted IT spare parts supplier.
